Aus-Ability WA

Safeguarding

The NDIS Quality and Safeguards Commission

SAFEGuard is the NDIS Commission’s newsletter for people with disability who receive supports and services through the National Disability Insurance Scheme (NDIS).


WHAT DOES SAFEGUARDING MEAN?

Safeguarding is protecting the welfare and human rights of the people receiving services from Aus-Ability WA – particularly people that may be at risk of abuse, neglect or exploitation.

The definition of safeguarding is often used to refer to protecting children and/or vulnerable adults.

The aim of the NDIS is to give participants choice and control over their lives. Safeguards are rules in place to help protect you from harm, abuse, neglect and/or exploitation.

If you need to find an advocacy services please check out:

Specialist support coordinator

QUALITY AND SAFEGUARDING

The NDIS Quality and Safeguards Commission is an independent agency established to improve the quality and safety of NDIS supports and services. The agency has powers under the NDIS Act 2013

The Commissions role is to:

  • Regulate NDIS providers.
  • Provide National consistency.
  • Promote safety and quality services.
  • Resolve problems and identify areas for improvement.

The NDIS Code of Conduct This Code applies to all NDIS providers under the National Disability Insurance Scheme Act (2013).

The NDIS Code of Conduct requires workers and providers who deliver NDIS supports to:

  • Act with respect for individual rights to freedom of expression, self- determination, and decision-making.
  • Respect the privacy of people with disability.

The NDIS Quality and Safeguards Commissioner has the discretion to impose specific conditions on any NDIS provider if services are of poor quality.

Further information about the Quality & Safeguarding Commission can be found at:

If you feel unsafe or unhappy with the services you are receiving from Aus-Ability WA - or any other registered or unregistered provider, it’s always okay to speak up.

YOUR RIGHT TO BE SAFE – ALWAYS

You have the right to feel safe and receive good quality services from your providers. There are rules for registered NDIS providers to make sure this happens.

If you feel unsafe or unhappy with the services you are receiving from Aus-Ability WA - or any other registered or unregistered provider, it’s always okay to speak up.


As a registered NDIS Provider, Aus-Ability WA is obliged as part of our Registration with NDIS to Report Incidents to them in certain circumstances.

What are the Circumstances? Why do providers have to report incidents?

As a NDIS Provider Aus-Ability WA, has to record and manage incidents so that:

  • You are immediately safe
  • You receive a quality service
  • You have your rights protected
  • We improve our Services all the time
  • We comply with NDIS Registration Requirements

Aus-Ability WA must record and manage all incidents in our own system. We must also tell the NDIS Commission about reportable incidents. Working together, we may also need to tell other organisations too. This might include the police or other protective services. Aus-Ability WA will make sure we remain open and transparent with clients and all stakeholders to ensure your safety is not compromised.

For Full NDIS Fact Sheet: Reportable Incidents please click on the link below:

Further information, resources & video’s please click on the link below: